Privacy Policy
Last Updated: January 13, 2026
1. Introduction
Ionavision ("Company," "we," "us," or "our") operates this website and serves as a holding company for various software products and services offered through affiliated entities ("Products").
This Privacy Policy describes how we collect, use, and disclose information obtained through this website. Individual Products offered by Ionavision or its affiliates may be governed by separate privacy policies.
2. Information We Collect
Information You Provide
We may collect information you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Company name
- Message content or inquiry details
- Payment and billing information (credit/debit card numbers, billing address, transaction history)
This information is collected when you submit a contact form or otherwise communicate with us.
Automatically Collected Information
We may automatically collect certain information when you visit this website, including:
- IP address
- Browser type and version
- Device information
- Pages viewed and referring URLs
This information may be collected through standard server logs, hosting infrastructure, cookies, or similar technologies.
3. How We Use Information
We use the information we collect to:
- Respond to inquiries and communicate with you
- Contact you regarding your request or interest in our services
- Provide information about our company, Products, and offerings
- Process payments and complete transactions for our services
- Send administrative, service-related, or marketing communications
- Operate, maintain, and improve this website
- Protect against fraud, abuse, or security risks
- Comply with legal obligations
We do not sell personal information.
4. Communications (Email and SMS)
If you provide an email address or phone number, we may use that information to contact you regarding your inquiry, our services, or related offerings.
Communications may include email or SMS messages, including informational, service-related, or marketing messages. Message frequency may vary.
You may opt out of receiving SMS messages at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, QUIT, STOPALL, or REVOKE.
For help, you may reply HELP or INFO.
Message and data rates may apply.
5. Third-Party Service Providers
We may use third-party service providers to support website operations and communications, including hosting providers, email services, analytics providers, and telecommunications providers such as Twilio to deliver SMS messages.
We use Tilled as our payment facilitator to securely process credit card transactions. Your payment information is transmitted directly to Tilled's secure servers and is subject to their privacy policy. We do not store complete credit card numbers on our systems.
These providers are authorized to process personal information only as necessary to perform services on our behalf.
6. Cookies and Similar Technologies
This website may use cookies or similar technologies to support functionality, performance, and measurement.
If analytics tools are used, they may collect usage data to help us understand how the website is used. We do not use advertising cookies on this website.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Transaction records may be retained for up to 7 years to comply with financial regulations and tax requirements.
8. Your Rights
Depending on your location, you may have rights to:
- Request access to personal information we hold about you
- Request correction or deletion of personal information
- Object to or restrict certain processing activities
Requests may be submitted using the contact information below.
9. Children's Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information collected through this website. However, no method of transmission or storage is completely secure.
All payment transactions are processed through PCI-DSS compliant systems. Credit card information is encrypted and handled exclusively by our payment facilitator.
11. Third-Party Links
This website may contain links to third-party websites or Products operated by affiliates or other entities. We are not responsible for the privacy practices or content of those websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at: